Author name: gothamGovernment

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organizational empathy

Building Empathy To Address Critical Talent Gaps

Talent challenges continue to be a priority for most agencies across the federal government. Frequent turnover, hard to fill roles, and shortages in mission-critical skill sets are all too common in most federal agencies. There are countless strategies and approaches agency leaders can, and have, tried to address these complex challenges. But, building organizational empathy […]

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Why Are We Still Investing In Engagement & Self-Actualization At Work?

For over two decades, since the concept came into awareness, many managers have been working to improve employee engagement. Historically, though, you can trace the roots engagement back to the work of Abraham Maslow and his hierarchy of needs. When Maslow’s general theory of motivation was translated into the world of management, self-actualization became the

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The Interdependent Nature of Culture and Process

It may not be intuitive to link something that is perceived to be as nebulous and qualitative as company culture to a quantitative, very nuts-and-bolts concept like internal business process. Surprisingly, these two concepts are much more interdependent than what meets the eye. Internal business process is dependent on the thoughts, beliefs, norms, and behaviors

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Are Your Employees Ready For The “Superjobs” Of The Future?

I recently finished listening to the audiobook version of David Epstein’s Range, his 2019 counter punch to the drive for specialization, often represented by the 10,000 hour rule, as the best path for achieving future success. In his book, Epstein pushes back against the idea that deeper and deeper specialization is the best way to

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