By Ari Rabban The biggest brands in the world become what they are with the help of one elusive ingredient: customer loyalty. In a world over-saturated with scattershot marketing messages, successful companies take the time to truly get to know their customers — their motivations, fears, ideas, and priorities — and tackle customer service with …
How to Create a Customer Service Culture on People Power Read More »
By Sofia Quintero I stopped dieting for weight loss purposes 15 years ago. My brain finally understood what I knew all along; diets deplete willpower, make you fat, unhealthy and unhappy. Instead of dieting, I’ve been doing the obvious — eat what I want, when I want it, in a balanced way. The results are …
Stop Micromanaging: The Art of Letting Go and Fighting the Urge to Control Read More »
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