Training & Development Classes for Government

Training

Leadership Training for Every Level


We offer a wide range of courses tailored to the unique needs of government organizations. By combining high-quality, research-based approaches with a deep understanding of the government sector, we can equip your workforce with Core, Elective, and Foundational courses.

  • Core Courses: Leadership and management development essentials needed for each career milestone.
  • Elective Courses: Content to give you the specialty skills needed for your work environment.
  • Foundational Courses: Basic business and professional skills to get you off to a solid start, or address specific gaps.

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Conflict Mediation

00071
2 hours Live online or 4 hours In-person
In stock
1
Product Details

Session Description

Being able to diffuse conflict is a vital skill for all professional. For managers, this skill can be taken to the next level as managers may be called to intervene in conflicts on their teams.

This course will provide a step-by-step approach for how to set up and execute a conflict mediation, leaving managers with the tools they need to move their team out of conflict and toward productivity and harmony.

Learning Objectives

  • Setting the stage
  • Impartial support
  • Five phases of mediation

Methodology

  • Lecture
  • Discussion

Target Audience

  • Leaders at all levels
  • High-potential individual contributors
  • Project/Program managers
  • Front-line staff
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Contact our training coordinator via email or phone at (202) 843.5447.