Session Description

The competitive edge today relies on managers realizing the full potential of each of their staff. Data collected by the Gallup Organization reveals that only 30% of the American workforce is fully engaged at work, 55% are “not engaged” and 19% are “actively disengaged”. Many managers who are promoted to their position because of their outstanding technical skills often find themselves at a loss when it comes to dealing with the complex people issues that surface. As a result, they often do what they know best and feel confident doing, which is the technical part of the job. Employees suffer when these managers struggle with communicating expectations, fail to delegate work, and are unable to manage their performance. The organization suffers as employees are not being fully utilized and the manager usually becomes overwhelmed by trying to do all the work himself or herself. This program engages participants in a discussion of these dangers and teaches the skills necessary to move beyond these behaviors and into successful delegation.

Learning Objectives

• Understand and practice techniques to shift from doer to delegator
• Identify the top ten reasons managers fail to delegate
• Articulate the benefits to delegating
• Learn a process for effectively delegating assignments
• Practice developing SMART objectives

Methodology

• Lecture
• Partner activities
• Group discussion
• Individual reflection

Target Audience

• Supervisory to mid-level leaders
• High-potential individual contributors
• Project/Program managers