Training & Development Classes for Government


Leadership Training for Every Level

We offer a wide range of courses tailored to the unique needs of government organizations. By combining high-quality, research-based approaches with a deep understanding of the government sector, we can equip your workforce with Core, Elective, and Foundational courses.

  • Core Courses: Leadership and management development essentials needed for each career milestone.
  • Elective Courses: Content to give you the specialty skills needed for your work environment.
  • Foundational Courses: Basic business and professional skills to get you off to a solid start, or address specific gaps.

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Effective Business Writing / Effective Email Writing

2 x4 hours Live online or 8 hours In-person
In stock
Product Details

Session Description

In this course, participants learn tips and techniques to improve written communication. It provides a process that enables participants to write organized and concise letters, memos, documents and emails quickly and efficiently.

Participants learn editing methods using their own writing samples and have opportunities to practice new process. This course devotes special attention to composing and sending professional email.

Note: With minor customization, this course can be tailored to focus specifically on email writing.

Learning Objectives

  • Understand your audience's needs as a writer
  • Write documents that are clear and concise
  • Follow a format to make writing accessible
  • Produce documents in less time
  • Use email to communicate in a professional manner
  • Follow a process to edit for readability


  • Instruction in writing organization, writing with clarity & conciseness, tone, and professionalism
  • Readability Assessment
  • One on one coaching on documents
  • Large group discussion and Q&A

Target Audience

  • Supervisors
  • High-potential individual contributors
  • Front-line staff
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Contact our training coordinator via email or phone at (202) 843.5447.