GGS Commercial Off-the-Shelf Training

As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.


Effective Business Writing / Effective Email Writing

2 x4 hours Live online or 8 hours In-person
In stock
Product Details

Session Description

In this course, participants learn tips and techniques to improve written communication. It provides a process that enables participants to write organized and concise letters, memos, documents and emails quickly and efficiently.

Participants learn editing methods using their own writing samples and have opportunities to practice new process. This course devotes special attention to composing and sending professional email.

Note: With minor customization, this course can be tailored to focus specifically on email writing.

Learning Objectives

  • Understand your audience’s needs as a writer
  • Write documents that are clear and concise
  • Follow a format to make writing accessible
  • Produce documents in less time
  • Use email to communicate in a professional manner
  • Follow a process to edit for readability


  • Instruction in writing organization, writing with clarity & conciseness, tone, and professionalism
  • Readability Assessment
  • One on one coaching on documents
  • Large group discussion and Q&A

Target Audience

  • Supervisors
  • High-potential individual contributors
  • Front-line staff
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