GGS Commercial Off-the-Shelf Training

As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.


Emotional Intelligence 101 – The Fundamentals

2 hours Live online or 4 hours In-person
In stock
Product Details

Session Description

Heard a lot about emotional intelligence and still not sure what it is? Want to catch up on the latest news in the psychology and neuroscience of emotional intelligence? Maybe you just want some fresh tips to develop your emotional intelligence.

Whether you’re new to the EI game or an old pro, this course is constantly on the cutting edge of the state of EI in the workplace and in life. Learn what EI is, how it works, and how you can develop a practice to improve your emotional intelligence today.

Learning Objectives

  • Understanding the Goleman EI framework
  • Assessing your emotional intelligence
  • Practicing your empathy skills
  • Building your EI development plan


  • Lecture
  • Discussion

Target Audience

  • Leaders at all levels
  • High-potential individual contributors
  • Frontline staff

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