GGS Commercial Off-the-Shelf Training

As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.

Emotional Intelligence 201 - Advanced Emotional Intelligence

2 hours Live online or 4 hours In-person
In stock
Product Details

Session Description

You’ve got Goleman’s 4 Competencies of Emotional Intelligence down pat. Did you know that within the 4 Competencies lie 12 Elements? Grow your understanding of yourself and others through the more advanced and complex lens of these 12 Elements.

These elements will help guide an exploration of communication and empathy to strengthen your relationships and advance your vision within your team and organization.

Learning Objectives

  • Understanding the 12 Elements of emotional intelligence
  • Building and implementing an action plan
  • Managing conflict
  • Getting ongoing feedback on your practice from our instructor


  • Lecture
  • Discussion

Target Audience

  • Leaders at all levels
  • High-potential individual contributors
  • Project/Program managers

Save this product for later