GGS Commercial Off-the-Shelf Training

As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.

Emotional Intelligence II - Social Awareness and Inclusive Relationship Management

2.5-3 hours Live online
In stock
Product Details

Session Description

Emotional Intelligence for Inclusive Leadership Series

Session 2 continues the discussion by exploring how empathy and communication are critical to building effective inclusive relationships, especially at work where we are most likely to encounter difference.

Learning Objectives

  • Explore Cognitive and Affective Empathy
  • Explore Communication Techniques that build collaborative, inclusive relationships
  • How to boost relationships with empathy, compassion and vulnerability


  • Lecture
  • Discussion
  • Reflective group activities and action planning

Target Audience

  • Leaders at all levels
  • High-potential individual contributors
  • Project/Program managers

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