Session Description

Emotional Intelligence for Inclusive Leadership Series

Session 2 continues the discussion by exploring how empathy and communication are critical to building effective inclusive relationships, especially at work where we are most likely to encounter difference.

Learning Objectives

• Explore Cognitive and Affective Empathy
• Explore Communication Techniques that build collaborative, inclusive relationships
• How to boost relationships with empathy, compassion and vulnerability

Methodology

• Lecture
• Discussion
• Reflective group activities and action planning

Target Audience

• Leaders at all levels
• High-potential individual contributors
• Project/Program managers