GGS Commercial Off-the-Shelf Training
As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.

Emotional Intelligence II – Social Awareness and Inclusive Relationship Management
Session Description
Emotional Intelligence for Inclusive Leadership Series
Session 2 continues the discussion by exploring how empathy and communication are critical to building effective inclusive relationships, especially at work where we are most likely to encounter difference.
Learning Objectives
- Explore Cognitive and Affective Empathy
- Explore Communication Techniques that build collaborative, inclusive relationships
- How to boost relationships with empathy, compassion and vulnerability
Methodology
- Lecture
- Discussion
- Reflective group activities and action planning
Target Audience
- Leaders at all levels
- High-potential individual contributors
- Project/Program managers