Employee Relations

Promote positive federal employer–employee relations that will help support your agency’s mission, boost morale, and create a better and more productive work environment. Learn the essentials needed to manage employee performance, implement disciplinary actions, inform employees of federal employment program options, and help employees with problems or complaints.

Learning Objectives

• Apply principles, laws, and regulations for effective employee relations that support the federal agency mission
• Promote positive employee performance culture by implementing quality performance standards, evaluating performance, and responding to both good and poor performance appropriately
• Respond to employee misconduct, implement disciplinary actions, and process employee grievances to maintain a productive and equitable working environment
• Support the agency mission by representing the agency in third-party actions and executing good employee relations principles throughout an extended employee concern situation

Course Topics

Employee Relations Principles and Guidelines

• Employee Relations in the Federal Government
• Rules and Regulations

Employee Performance

• Performance Management, Culture, and Planning
• Evaluating Performance
• Recognizing and Rewarding Good Performance
• Responding to Poor Performance

Employee Conduct and Grievances

• Employee Misconduct
• Disciplinary Actions
• Employee Grievances

Resolving and Implementing Employee Relations

• Third-Party Actions
• Capstone: Putting it All Together