Training & Development Classes for Government


Leadership Training for Every Level

We offer a wide range of courses tailored to the unique needs of government organizations. By combining high-quality, research-based approaches with a deep understanding of the government sector, we can equip your workforce with Core, Elective, and Foundational courses.

  • Core Courses: Leadership and management development essentials needed for each career milestone.
  • Elective Courses: Content to give you the specialty skills needed for your work environment.
  • Foundational Courses: Basic business and professional skills to get you off to a solid start, or address specific gaps.

Search our offerings by duration, category, or keyword using the search bar below.

To inquire about pricing:

  1. Click the “Add to Quote” button on the bottom left of the class category. You can do this with multiple classes by clicking the “Add More” button.
  2. When you are finished click the “Click to request a quote” button.
  3. Provide your contact information and click the “Request a quote” button, then “Request a quote” and one of our team members will reply with a quote within 24 hours.

Introduction to Process Improvement: Fixing Your Workflows

1-3 hours Live online
In stock
Product Details

Session Description

Bugged by inefficiencies or processes that don’t work? Join us for this exciting workshop where you will learn concepts and techniques that you can immediately use in your workplace to get your teams working together to improve and innovate. Learn the basic principles of process improvement thinking, process mapping and how to identify waste—all immediately applicable to your work (or home) environment.

Learning Objectives

  • Learn what process improvement is and isn’t
  • Learn the basics of the Lean Six Sigma philosophy and the myths of Lean process improvement
  • Learn what the various forms of waste are and how to identify them in your workplace
  • Learn the technique for basic process mapping you can immediately apply in your workplace
  • Learn other introductory level LSS tools that can be applied to various process improvement projects


  • Lecture
  • Small Group Breakout Sessions
  • Discussion
  • Individual Reflection Exercises
  • Action Planning

Target Audience

  • Leaders at all levels
  • High-potential individual contributors
  • Project/program managers

Save this product for later

Talk to us! Not sure how to spend your training budget or have other questions?

Contact our training coordinator via email or phone at (202) 843.5447.