Session Description

While IQ is what often comes to mind when we think of intelligence, Emotional Intelligence (EQ) is often just as, if not more, important to our success at work, especially as leaders. EQ helps us respond to others appropriately in the workplace and in other parts of our lives, though some elements of EQ can be more difficult to practice in certain environments or with certain people.

Participants will build their understanding of the importance of EQ based on the work done by Daniel Goleman. They will work to increase their awareness of their own EQ strengths and areas of opportunity through personal work and reflection as well as group discussion and activities. Participants will apply this increased awareness and learning to practice their EQ skills individually and with their fellow participants. The day will culminate in participants creating an individual action plan for applying their EQ learning immediately upon returning to work, and they will work with a partner to insure the feasibility of the plan.

Learning Objectives

• Apply their understanding of the concept of Emotional Intelligence to common situations that leaders encounter.
• Practice strategies for increasing self-awareness that they can quickly apply upon returning to work.
• Identify ways in which they can use their strengths to improve in their roles as leaders [Self-Awareness and Self-Management].
• Develop skills in active listening and understand strategies to adjust to others based on verbal and nonverbal feedback [Social Awareness and Relationship Management].
• Apply session learning to create an Emotional Intelligence action plan that they can implement upon returning to work.

Methodology

• Individual assessment and reflection
• Small and large group discussion and activities
• Partner and small group feedback

Target Audience

• Leaders at all levels
• High-potential individual contributors
• Project/Program managers