Session Description

Seven seconds is all we have to make a great first impression on someone we meet – in real life and online. This session will unpack how to make those seven seconds work as hard as possible.

We will look at what it takes to make a positive impact – both how we present ourselves and what we say. We will also explore how to make those first impressions last through effective follow-through and powerful credibility building activities.

Learning Objectives

• Understanding what goes into making a great first impression in person – from 12 feet, 12 inches, and the first 12 words we say
• Exploring dos and don’ts of online presence
• Learning how to build trust and credibility quickly and effectively
• Undertaking an Image Audit & Triage to understand where we may need to make changes

Methodology

• Highly interactive
• Facilitated group discussions
• Hands-on practice sessions
• 360-degree Image Audit

Target Audience

• Leaders at all levels
• High-potential individual contributors
• Frontline staff