The demands of today’s manager are varied and the skill sets are multiple. The manager who holds a coaching mindset and possesses basic coaching skills is at a great advantage in terms of developing people and maximizing individual performance.
Manager as Coach allows the manager to use this skill at the appropriate times to engage in ongoing development of direct reports. The approach is simple, easy to use and guaranteed to create measurable impact.
Learning Objectives
Identify coaching opportunities in work as a supervisor/manager
Understand the coaching process and its value to effective management
Determine personal coaching style, strengths and opportunities to improve
Apply questioning techniques that motivate others
Create opportunities for coaching to occur
Develop a coaching mindset and build inquiry skills that can facilitate future development
Practice skills in listening, building actions, and measuring outcomes
Develop skills in challenging people to stretch and change
Learn communication and coaching skills to defuse volatile situations
