Program Management

Learn best practices for effective program management, including making decisions that accomplish strategic objectives and managing change and risks. A hands-on experience will give you the tools and practice you need to build your expertise and realize program success. This course is in alignment with The Standard for Program Management as defined by the Project Management Institute (PMI).

Learning Objectives

• Define standard industry and government terminology describing Program Management concepts
• Increase effectiveness and efficiency as a program manager in a federal environment
• Identify success factors at each step in the program lifecycle
• Apply effective leadership strategies for program management
• Conduct program formulation, using best practices, to ensure strategic alignment
• Establish and maintain appropriate stakeholder engagement and communication at multiple levels
• Produce integrated program plans to ensure program objectives can be met
• Manage programs successfully to ensure maximum benefit achievement
• Close out a program

Course Topics

Introduction to Program Management

• What is a Program?
• What is Program Management?
• Projects, Programs, and Portfolios
• Lifecycles
• Role and Responsibilities of the Program Manager

The Program Manager as Leader

• Leading a Program
• How is Leading a Program Different from Leading a Project?
• Leadership Qualities Needed by the Program Manager
• Exercise: Assessing Leadership Effectiveness

Program Formulation

• What is Program Formulation?
• Program Business Case
• The Program Charter

Stakeholder Engagement and Program Governance

• Stakeholder Engagement
• Program Governance
• Program Oversight

Program Planning

• What is Program Planning?
• The Program Roadmap
• The Program Management Plan

Program Delivery

• Program Delivery Phase
• Program Results

Program Closure

• Program Closure Defined
• Program Acceptance
• Recognizing Program Achievement