Client Story
Army Futures Command
GGS supports the Army’s modernization enterprise with organizational development, change management, and workforce training — helping leaders and teams operate effectively inside a command built for transformation.
Engagement Snapshot
| Client | Army Futures Command (AFC), U.S. Army |
| Mission | Modernize the Army to deter and defeat future adversaries |
| Scope | Organizational Development, Change Management, Leadership Training, and Workforce Development Support |
| GGS Role | Organizational Development Consultant — Training Design, Change Management, and Leadership Development |
| GGS Status | SDVOSB — Service-Disabled Veteran-Owned Small Business |
The Challenge
When the Army stood up Army Futures Command in 2019, it created one of the most significant organizational changes in Army modernization history. AFC was built from the ground up to accelerate the development of future warfighting concepts and capabilities — bringing together cross-functional teams (CFTs) spanning eight modernization priorities, a mixed workforce of military personnel, civilians, and contractors, and a mission that demanded both speed and coordination across highly technical domains.
That kind of organizational transformation creates workforce development challenges that are simultaneously urgent and complex. Leaders embedded inside a brand-new command need to operate effectively without the institutional routines that established organizations take for granted. Cross-functional teams need to collaborate across organizational boundaries and technical disciplines. The civilian and contractor workforce needs to be aligned on mission, competent in their roles, and capable of adapting as priorities evolve. And all of it needs to happen at the pace modernization demands.
AFC required a partner who understood both the organizational dynamics of large-scale transformation and the operational realities of the federal defense environment — one who could design and deliver workforce solutions that actually worked inside a command built to move fast.
GGS’s Approach
GGS brings a practitioner’s understanding of organizational change in high-stakes environments. Our team includes Army veterans who have operated inside DoD organizations — which means we understand how AFC and its subordinate organizations actually function, not just how they appear on an org chart.
Organizational Development Support
We worked alongside AFC leadership and program teams to assess organizational structures, clarify role accountabilities, and identify the development priorities most likely to affect mission performance. Organizational development in the AFC context is not an academic exercise — it is directly connected to whether cross-functional teams can execute at the speed the command requires.
Change Management Design and Facilitation
AFC was, by design, an organization undergoing continuous change. Our change management support helped leaders communicate transformation priorities clearly, build alignment across diverse teams, and address the human dynamics that accompany rapid organizational evolution. We designed facilitation approaches that could be applied by AFC leaders internally — building capability rather than dependency.
Leadership Development
Effective leadership in a modernization command looks different from leadership in a steady-state organization. GGS designed leadership development experiences grounded in the specific challenges AFC leaders face: ambiguity, cross-functional coordination, stakeholder management across military and civilian communities, and the ability to make decisions quickly without complete information. Development was applied and contextual — not generic leadership training repurposed for a defense audience.
Workforce Training Design
GGS applied ADDIE-based instructional design to develop training materials that reflected the AFC workforce’s operational context and technical depth. Deliverables were Section 508 accessible and designed for a distributed workforce. We coordinated with AFC subject matter experts to ensure content accuracy and integrated Kirkpatrick evaluation from the start to measure training effectiveness against mission-relevant outcomes.
Why AFC Engaged GGS
- Veteran-led, DoD-familiar: GGS leadership and staff include Army veterans with firsthand experience in DoD organizational environments. We speak the language, understand the culture, and know how decisions actually get made inside commands like AFC.
- SDVOSB certification: As a certified Service-Disabled Veteran-Owned Small Business, GGS is directly aligned with DoD’s small business contracting priorities and can be engaged via SDVOSB set-aside vehicles.
- Organizational development expertise: GGS specializes in the intersection of organizational change, leadership development, and workforce training — the combination AFC needed for its transformation initiatives.
- Federal compliance by default: Every GGS deliverable is designed to federal standards: Section 508 accessibility, plain language, Kirkpatrick evaluation, and documentation practices that meet agency requirements without additional rework.
- Established contract vehicles: GGS holds an active GSA Multiple Award Schedule (MAS 47QRAA26D003R, valid through February 2046), providing a streamlined acquisition path for AFC program offices.
“The organizations doing the hardest work in defense modernization need more than training vendors. They need partners who understand organizational dynamics, can operate inside a high-tempo environment, and build capability that persists after the engagement ends. That’s what we build.”
— Chris Cancialosi, CEO, Gotham Government Services
Work With GGS on Defense Workforce Development
GGS supports DoD organizations with organizational development, change management, leadership development, and workforce training — from front-end analysis through course development and program evaluation. Available via GSA MAS. SDVOSB. Based in Haymarket, VA, serving DoD clients nationwide.