gothamCulture, a hailed leader in the space of organizational culture change and leadership development, invited New York City Transit’s Carmen Bianco, Senior Vice President, Department of Subways, and Loriann Hoffman, Chief Officer, Strategy and Talent, to share the Department of Subways culture transformation initiative at the Denison Best Practices Forum.
The Denison Forum is an annual conference for Organizational Development practitioners to share and learn about best practices in the space of culture and leadership.
Carmen discussed his experience working with gothamCulture to create change within a 108-year old organization. NYCT is the largest public transportation system in the Western hemisphere and is responsible for moving 5 ½ million people every day. Carmen shared the journey that he initiated and is carrying out to be intentional about the Department of Subways culture and to preserve what is serving it well and remove what might be getting in the way of high performance.
Carmen and gothamCulture have partnered to improve NYCT Department of Subways performance through the lens of culture and leadership. In an ardent speech, Bianco shared how the Department of Subways’ phenomenal recovery and extraordinary performance in the wake of Hurricane Sandy were largely the result of this culture work.
The 2014 Denison Best Practices Forum will take place on January 29th-31st in Delray Beach, Florida.