An article published in the Ascend magazine, a publication created by and for airline executives, features the story of Comair Limited’s historic transition from a disintegrated technology platform to a customized technology system created by Sabre Airline Solutions, tailored to the airline’s specific needs. The Journey: Operation Crossover highlights gothamCulture’s guidance around commonly overlooked aspects of change management, including leadership development and employee participation in supporting the change.
To ensure the success of a system-wide technology change, Comair Limited engaged gothamCulture to surface resisting forces within the airline’s culture that could stall or stop change in the process. After a thorough analysis of cultural factors, gothamCulture designed a change management plan to ensure successful change implementation. Relying on employee engagement strategies and involving internal change agents created the buy-in necessary to ensure the airline’s “soft” side would support its change in hardware.
A full summary of gC’s culture change efforts with Comair Limited can be found on the gothamCulture web site.
gothamCulture supports full-spectrum change efforts from vision and strategic planning through instructional design. gothamCulture offers increased alignment, engagement, and support for their government, public, and private clients. For more information, visit www.gothamculture.com. Follow us on Twitter @gothamCulture.