Today, as many as five generations of employees must find a way to work together, with some pronounced differences among them. Managers and teammates striving to work towards common goals often struggle to get things done. One key solution involves developing a deeper understanding of the other people with whom they work, why they do what they do, what they care about, and what motivates them at work and in life. Common patterns or themes often emerge when looking at a specific age demographic, due to shared events during their formative years. These themes have a big impact on the way a specific generation of employees approaches work. Rather than seeing generational differences as a hurdle for your team members, this workshop explores the potential to be found in generations respecting and learning from each other instead.

• Define the five generations represented in the American workforce
• Define key differences and similarities across generations
• Manage across generations
• Communicate across generations
• Demonstrate respect across generations
• Use generational differences to effectively develop and retain workers across generations

• The Traditional Generation
• The Baby-Boom Generation
• Generation X
• Generation Y
• Generation Z

• Attitudes and motivation towards work
• Loyalty towards the employer
• Attitudes regarding respect and authority
• Attitudes towards supervision
• Training styles and training needs
• Attitudes toward change
• Desire for a better work/life balance
• Communication styles

• Management across generations
• Communication across generations
• Respect across generations
• Training and learning across generations
• Retention across generations
• Creating internal team harmony across generations