How to Choose a FAC-COR Training Vendor: The Criteria That Actually Matter

The federal FAC-COR training market has no shortage of providers. OMB maintains a list of approved vendors, and the catalog covers everything from large training companies offering high-volume online courses to boutique firms delivering specialized in-person programs. Quality varies significantly — and the criteria that predict COR performance outcomes are not always the ones agencies use when evaluating vendors.

This guide is for acquisition leaders and contracting officers who are responsible for selecting FAC-COR training vendors and want to make a choice that actually produces better-performing CORs — not just compliant ones.

Why Vendor Selection Matters More Than Agencies Think

FAC-COR training is often treated as a commodity purchase: find an OMB-approved provider, get the hours at a reasonable price, check the box. That approach is understandable — acquisition is busy, the compliance requirement is clear, and differentiating among training providers takes time.

But the downstream costs of undertrained CORs are substantial. Contract administration failures, audit findings, unauthorized commitments, delayed performance issue escalation, disputed invoices — these problems show up on contracts, not in training records. The question isn’t whether your CORs are certified. It’s whether they perform better after the training than before it.

Vendor selection is the lever that controls that outcome. Choosing on price alone is choosing on the wrong variable.

Criterion 1: Learning Design Quality

The most important indicator of training effectiveness is the quality of the instructional design. Specifically: does the training require participants to apply what they’re learning in realistic scenarios, or does it primarily present information for recall?

FAC-COR training that consists of regulatory content delivered in slide-based modules and assessed with multiple-choice questions will produce CORs who can recognize correct answers on a test. It will not reliably produce CORs who know what to do when a contractor submits an invoice for work that appears to exceed the contract scope, or when they observe performance that might be deficient but isn’t clearly out of compliance with the PWS.

What to look for: scenario-based learning that uses realistic contract administration situations. Practice exercises that require participants to draft monitoring notes, evaluate contractor deliverables, or identify potential scope issues. Discussion-based components where participants work through ambiguous cases. The closer the training resembles actual COR work, the more it will transfer to actual COR performance.

What to ask vendors: Can you show us a sample scenario or case exercise from the Level II curriculum? How does the training assess applied competency versus factual recall?

Criterion 2: Acquisition Category Coverage

COR oversight requirements differ significantly across acquisition categories. Monitoring a professional services contract requires different skills than monitoring an IT services contract, a construction contract, or a research and development effort. Generic FAC-COR training covers general monitoring principles — it doesn’t address the specific documentation requirements, technical evaluation methods, or performance indicators relevant to the types of contracts your CORs will actually administer.

Agencies with concentrated procurement portfolios — heavy in IT services, for example, or in professional and management support — should ask vendors whether they offer category-specific modules or customized curriculum development. A training vendor that delivers the same course to CORs monitoring IT contracts and CORs monitoring facilities management contracts is leaving performance on the table.

What to ask vendors: Do you offer modules specific to our agency’s primary acquisition categories? Can your curriculum be customized to incorporate our agency’s contract types and oversight challenges?

Criterion 3: Instructor Expertise

In instructor-led formats, the quality of the instruction depends heavily on the instructors. Effective FAC-COR instructors have direct contracting experience — ideally as Contracting Officers or CORs on real federal contracts — not just training delivery experience. They can answer the hard questions participants ask about ambiguous situations, draw on specific examples from federal acquisition practice, and credibly explain why the regulatory requirements exist and what goes wrong when they’re not followed.

Vendors who staff their courses primarily with professional trainers without deep acquisition backgrounds will deliver technically correct content in a way that feels disconnected from practice. Participants notice. The difference in engagement, retention, and transfer is measurable.

What to ask vendors: What are the professional backgrounds of the instructors who will deliver our training? How much direct contracting or COR experience do they have? Are there specific instructors we can request for our programs?

Criterion 4: Performance Support Materials

Training is a point-in-time intervention. COR performance depends not just on what someone learned in a course but on whether they have the right support when they encounter a challenging situation on an active contract — weeks or months after the training ended.

High-quality FAC-COR training programs include performance support materials that participants can use on the job: contract administration checklists, invoice review templates, performance monitoring log guides, escalation decision trees for common problem scenarios. These materials extend the value of the training beyond the classroom and give CORs a practical resource when they need it.

Vendors who provide only training — no tools, no templates, no job aids — are delivering a less complete solution than vendors who recognize that the classroom is just one part of the COR capability-building system.

What to ask vendors: What performance support materials are included with the training? Are the templates and tools customizable to our agency’s contract administration requirements?

Criterion 5: CLP Recordkeeping and Reporting

Maintaining FAC-COR certification requires 40 CLPs every two years. Tracking that CLP currency across a COR workforce is an ongoing administrative function that is frequently underresourced. Vendors who provide automated CLP tracking, completion reporting, and certification status dashboards significantly reduce the burden on agency training coordinators.

For agencies with large COR populations, the difference between a vendor with robust LMS reporting capabilities and one that delivers training completion records by spreadsheet is not trivial. Before selecting a vendor, understand exactly what CLP documentation will be provided, in what format, and how quickly after training completion.

What to ask vendors: How do you provide CLP documentation to participants and agency training coordinators? Do you provide a dashboard or reporting interface for tracking COR certification currency across our workforce?

Criterion 6: Evidence of Outcomes

The most important question to ask any FAC-COR training vendor is: what evidence do you have that your training produces better-performing CORs?

Most vendors can tell you their satisfaction scores. Fewer can show you pre/post assessments that demonstrate knowledge gain. Very few have data linking their training to downstream performance outcomes — audit findings, contracting officer feedback, contract administration quality assessments. But the vendors who have invested in outcome measurement are doing something the others aren’t: treating their training as a performance intervention rather than a compliance service.

A vendor who can show evidence of behavior change — not just training satisfaction — is demonstrating something real about the quality of their program. It’s a meaningful differentiator.

What to ask vendors: How do you measure whether your training produces behavior change, not just knowledge gain? What evidence do you have from prior clients about downstream COR performance outcomes?

Contract Vehicles for FAC-COR Training

Federal agencies have several contracting vehicles available for acquiring FAC-COR training services. The most commonly used:

GSA Multiple Award Schedule (MAS). GSA MAS Schedule 70 and professional services schedules include training and education services. Ordering under GSA MAS is straightforward and well-supported by agency contracting offices. GGS holds GSA MAS contract 47QRAA26D003R.

HCaTS (Human Capital and Training Solutions). HCaTS is an IDIQ contract specifically designed for human capital, training, and workforce development services. It’s well-suited for complex or multi-year acquisition workforce development programs. GGS holds HCaTS SB contract GS02Q17DCR0007.

SDVOSB set-asides. For agencies with SDVOSB set-aside requirements or preferences, GGS qualifies as a Service-Disabled Veteran-Owned Small Business.

GGS as a FAC-COR Training Vendor

GGS brings more than twenty years of federal acquisition training experience to FAC-COR program design and delivery. Our instructors are experienced acquisition professionals — not generic trainers — and our programs are built around the applied competency criteria that matter for actual COR performance, not just certification compliance.

We offer FAC-COR Level I, II, and III training in instructor-led, virtual, and blended formats. We customize curriculum for agency-specific acquisition categories and develop performance support tools tailored to our clients’ contract administration environments. And we provide the CLP documentation and reporting that agencies need to maintain certification currency across their COR workforce.

→ Related: What Is FAC-COR Certification? The complete guide.
→ Related: Federal Acquisition Workforce Development Field Guide.

Frequently Asked Questions

Does a FAC-COR training vendor need to be OMB-approved?
Yes. To award CLPs that count toward FAC-COR certification, training must be delivered by an OMB-approved provider or be approved by the agency’s Senior Procurement Executive. Agencies should verify that any vendor they’re considering is on the approved provider list or has a pathway to agency approval before awarding a contract.

Can we use a single vendor for all FAC-COR certification levels?
Yes, and for most agencies this is the preferred approach. Using a single vendor across certification levels creates curriculum continuity, simplifies contracting and recordkeeping, and allows the vendor to develop familiarity with the agency’s acquisition environment that improves training quality over time.

How long should a FAC-COR training contract run?
Most agencies award FAC-COR training contracts with a one-year base period and multiple option years — typically three to four — to provide continuity and allow the vendor to develop agency-specific customizations that compound in value over time. Short-term contracts that reset the vendor relationship annually undermine the relationship-based improvements in training quality that come from a vendor who knows your workforce and your contracts.

What should a statement of work for FAC-COR training include?
At minimum: certification level coverage (I, II, III), delivery format requirements (in-person, virtual, blended), minimum instructor qualification standards, performance support material deliverables, CLP documentation and reporting requirements, any agency-specific content customization requirements, and quality assurance provisions that allow the agency to assess training effectiveness beyond satisfaction surveys.