GGS Commercial Off-the-Shelf Training

As a key part of an agency’s talent management strategy, employee training focuses on improving performance by developing knowledge, skills, and abilities in ways that align with strategic goals. GGS offers a wide variety of skills enhancement training ranging from 2-hour classes to 8-day intensive workshops. Whether you would prefer virtual delivery or in-person at your location, you will find the training that is right for your team.

Coaching for Top Performance

00141

1-Day Virtual or In-person

In stock

Quantity:

Product Details

Coaching is a vehicle for moving people from where they are now to where they need and want to be. Coaching is central to performance management, while developing the climate, environment, and process that empowers individuals and teams to create results. Coaching allows managers to help employees remove barriers to higher levels of performance and job satisfaction, using development opportunities at work.

This workshop covers a step-by-step coaching process, which includes assessing coaching opportunities, documenting performance issues, preparing for and conducting the coaching session, and coaching pitfalls to avoid. The focus is on how to improve employee performance.

Who Should Attend

Mangers, supervisors, and aspiring supervisors, including those looking to assess and improve current coaching skills.

You Will Learn

After this workshop, participants will be able to:

Identify why managers typically avoid coaching
Identify the benefits of coaching
Recognize the characteristics of effective coaches
Analyze what is influencing unsatisfactory performance
Assess possible coaching situations to decide whether coaching is worth your time and effort
Document an employee’s performance and assess the data
Develop a performance improvement implementation plan
Get your employee to commit to the improvement plan
Prepare for and conduct a coaching session
Use coaching as a method of maintaining employee growth
Avoid common coaching pitfalls

Course Outline:

Coaching Introductions

How coaching differs from traditional management
Benefits and goals of coaching
Effective coaching characteristics

Coaching Opportunity Assessments

When to and when not to coach
Symptoms of performance problems
Where and how to document performance
Assessing documented data to identify performance problem’s root causes

Creating a Performance Improvement Plan

Defining the performance issue
Identifying desired performance
Uncovering mutual coach/coachee expectations
Creating an improvement action plan
Involving the coachee in the planning process
Getting coachee buy-in

Up to 30 students

Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.
Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.
A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.

Questions? Contact our training coordinator via email or phone at (202) 843.5447.

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GGS Commercial Off-the-Shelf Training

Coaching for Top Performance

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(202) 843-5447 | thrive@gothamgovernment.com