Leading Exceptional Teams

2-Days Virtual or In-person
In stock
Product Details

This workshop will introduce participants to critical tools and techniques for understanding how to effectively build, lead, and participate in work teams. We will focus on the strategic tools and interpersonal team skills that can help supervisors and other team members to more effectively serve and contribute to their teams. This workshop will help equip and empower participants with tools that directly affect a team member’s ability to help move the team to higher levels of performance and satisfaction.

Learning Objectives
After attending this workshop, participants will be able to:
  • Use team characteristics and their team member roles to better contribute to team effectiveness
  • Use the stages of team or group development to better contribute to team effectiveness
  • Give & receive constructive feedback
  • Use active listening with team members
  • Identify what to look for in team or group dynamics and how to respond to those that help and those that hinder team performance
  • Differentiate among different “work styles,” creating a greater appreciation for diversity among team members
  • Minimize the potential for team members making assumptions about others on the team
  • See the individual differences in the way we generate ideas for making decisions and solving problems
Who Should Attend
Anyone currently or who will be responsible for building and/or leading a high-performing, highly satisfying team. In addition, team members who want to take on more of a leadership role inside existing or future teams will benefit. In-tact teams who would like to be sure that all the pieces are in place at the beginning or a new team or existing in-tact teams who would like to build on their current strengths and take their team to a higher level.
Course Outline

Characteristics of effective teams and team members
  • What roles and responsibilities help make an effective team member
  • How to help your organization use your valuable qualities as a team member
Stages of group development
  • How to diagnose the stages within teams
  • How to use this information to effectively address team problems
Constructive feedback
  • How to give it
  • Personal practice exercise
  • How to receive it
Active listening
  • Personal assessments
  • Personal practice exercise
Team or group dynamics
  • Overview of what to look for in teams
  • Exercise for observing/diagnosing effective and ineffective team dynamics and then how to respond
Different work styles
  • Personal assessment
  • Identify preferred styles
  • Understanding others’ and own strengths and weaknesses for each style
  • How to get along with someone who has a different style – how to maximize team diversity and minimize assumptions about other team members
Six Thinking Hats
  • Personal assessment
  • Overview of each of the six thinking and problem-solving styles
  • Exercise to observe/identify each “Hat” in action

Up to 30 students

  • Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.
  • Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.
  • A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.

Questions? Contact our training coordinator via email or phone at (202) 843.5447.

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