Making Change Work

2-Days Virtual or In-person
In stock
Product Details

Organizations have never had a greater need for people skilled at leading change. This workshop provides participants with a set of tools that they can use to help themselves and others to more effectively plan and cope with workplace change. We focus on skills to help individuals understand change and then be able to respond to change in a more adaptive way. Participants will develop a more detailed understanding of how they and others typically respond to change, which will help them to facilitate change at work.

What You Will Learn
After attending this workshop, participants will be able to:
  • Understand the stage or phases that people go through in response to change
  • Emphasize the positive aspects of transition and the help that other people can provide in difficult times
  • Reduce instances of low self-confidence in the face of change
  • Lessen the pain and fear of change
  • Strategically prepare for introducing a change
  • Identify who to involve in a change effort by identifying stakeholders
  • Create a vision for a change effort
  • Understand how to become personally more ready for change
  • Become more proactive by helping others become more adaptive to and ready for change
  • Assess the degree to which people wear “blinders”/areas at work within which they currently may have a narrow viewpoint
  • Apply a greater understanding of how people typically react to change in the way they encourage others to change
  • Effectively communicate a change message
  • Get others to buy into a change message and create follow-through
  • Reduce the unnecessary resistance to change
  • Develop a range of techniques that can help people to identify personal strategies for change, including one-on-one conversations with those involved in a change effort
Who Should Attend
Anyone responsible creating implementation plans for how to get others’ buy-in regarding changes that will take place within a business environment. Managers and supervisors who need to be able to both model and facilitate successful change management practices should attend.

Course Outline

Understanding change management
  • What you can do to manage change
  • How to take a proactive approach to change & self-assessment
  • 5 types of change
  • What is a Change Readiness Mindset & self-assessment
Preparing for Change
  • How to set SMART goals
  • Starting to create a work-related application for change management tools
  • Understanding stakeholders’ needs
  • Identifying the roles required for successful change
  • Selecting members of the change team & member criteria
  • How to set up the change team
Making the Change Journey
  • How people tend to react to change
  • How to manage employees’ reactions to change
  • 7 stages of change or transition
  • How to diagnose your individual team members’ current stages of change
  • Strategies for managing the transition process
  • Creating vision for change
  • Key attributes of an effective communication strategy
  • Strategies for managing the scope and speed of the change
Building Change Management Skills
  • 6 key change management skills & self-assessment
  • How to master the 6 key change management skills
  • Understanding the reactions that people must change
  • Using active listening to understand why someone is resisting the change
  • Typical reasons why people resist or resent change
  • How to facilitate openness and understanding of the resistor
  • Strategies for overcoming resistance to change
  • How to influence your boss about the change
  • Influence strategies for other employees about the change
Creating the Change Management Plan
  • Using force field analysis in your planning
  • Positive self-talk and the role it can play
  • 6 steps for how to share the change message with employees

Up to 30 students

  • Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.
  • Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.
  • A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.

Questions? Contact our training coordinator via email or phone at (202) 843.5447.

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