Session Description:

This course is going to help you manage image risks, form a different perspective to interpersonal risk and failure and build a balance between avoiding interpersonal risks and being overly risk-taking. Overall, the course is aimed at fostering psychological safety through engaging in effective learning behaviors that create a working environment conducive of taking interpersonal risks.

There are four different drivers of psychological safety. Drawing on the results of the survey, the driver attitude to risk and failure had the lowest average score (5.4/7), meaning that on average the employees somewhat agree with feeling safe when taking a risk on their team. Since each driver of psychological safety is crucial for building high-performing teams, it is critical that the employees build a constructive attitude to risk and failure and find a balance between taking a well-intentioned risk and not being overly risk-taking.

Learning Objectives:

• Explain what psychological safety is and why it is crucial
• Ask questions or for information without being afraid of being seen ignorant or intrusive
• Admit mistakes and ask for help without feeling incompetent
• Reflect critically on current and past performance, accept negative and/or constructive feedback
• Propose new ideas without having a fear of being hurt, criticized, or embarrassed

Methodology:

• Lecture
• Interactive discussion

Target Audience:

• Leaders at all levels
• High-potential individual contributors
• Project/Program Managers