Mastering the Employee Performance Review Process

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Mastering the Employee Performance Review Process
Description

Performance Reviews or Appraisals offer potentially powerful conversations between managers and their team members. However, people often look at performance reviews with dread, as opportunities to tell people what they really think of them, as an annoying requirement from the HR Department, or to cut and paste old review comments to create new ones. With great planning, execution, and follow-up, performance reviews can make a difference.

How people perform is critical to organizational success. People are a business’ most important resource. Therefore, managers must pay attention to their people, how well people perform their jobs, and what managers can do to help their team members succeed. This workshop addresses necessary performance review tools and ideas to help managers take advantage of their team members’ talents, rather than taking them for granted.

What You Will Learn

After this workshop, participants will be able to:
  • Identify and then reinforce factors leading to successful employee performance
  • Highlight employee success
  • Identify and then decrease barriers to effective employee performance and subsequent job satisfaction
  • Focus employee performance efforts in the right direction, toward important goals
  • Help team members to develop new skills and competencies

Course Outline

The purpose and benefits of performance reviews

Before the performance review
  • The role of documentation
  • The role of job descriptions
  • The role of employee self-assessments
  • Assessing employees fairly and accurately
During the performance review
  • Creating a supportive environment
  • Giving constructive positive and negative feedback
  • Having difficult conversations
  • Responding to differences of opinion regarding employee performance
  • Leading performance discussions
After the performance review
  • Leading ongoing performance coaching discussions


Up to 30 students


  • Virtual Classes will be a live, Instructor lead class in Zoom for Government, a virtual technical assistant VTA will be available to assist students with any technical issues, take roll, administer evaluations, and distribute certificates of completion. Course materials will be provided electronically.
  • Onsite classes will be held at your location. The instructor will travel to you. Materials will be printed and shipped to your site. A sign-up sheet will be provided for student to enter their name (as they want it on their certificate) and the email address to send the certificate to. GSA travel costs will be added to the course fee. Contact us for a travel estimate.
  • A minimum of 2 weeks lead time is needed for virtual classes, 3 weeks for onsite classes.

Questions? Contact our training coordinator via email or phone at (202) 843.5447.