I remember growing up in the days when having a substitute teacher for the day meant watching a movie instead of moving forward with the planned content for the day. At the time, it left me with nearly the same feeling as a coveted snow day. In the business world, stepping in as an interim […]
Creating Lasting Impact As An Interim Leader Read More »
How can I communicate better with my team? How can I run a better meeting? How do I make sure my people are “present”? Try saying “Amen” at the beginning of the meeting, not the end. We’ve all been there. As people finally straggle into a meeting it inevitably begins to look like the beginning
My nephew attended Basic Training with the U.S. Army. The day he walked into the processing center, the drill instructors confiscated and safely secured his cell phone. They offered no Internet or email access. Sounds a bit anachronistic, doesn’t it? In a word: No. The U.S. Army still realizes the power of other forms of
As the war for talent rages across the land with no end in sight and as competition in the market continues to bubble over at a fervent pace, many business leaders are finding that they must cast an ever widening net to succeed in securing the right people. Data from the updated Global Workforce Analytics study in June
Remote Work Teams- There Are Many Fish In The Sea Read More »
“Hello! I’m here to help!” So many of us (consultants, leaders, individual contributors) are trying to “help” in our organizations. Helping may take on many forms. It may look like a new initiative, advice for a colleague, a technology update, or an entirely new strategic direction – all done in the name of making things
What To Do When Your Help Isn’t Helping Read More »
Quick show of hands if you’ve ever heard this in an off-site, Planning or Strategy meeting. “We want to be the Apple of X” “Can you give me a NIKE-style version of Y?” The reference point is always the latest envogue organization, talked-about creative piece or Fast Company magazine article. For a while the catch-phrase
Mimicry Is Not Strategy Read More »
By Katie Burke Last year, HubSpot’s Culture Code went viral. The SlideShare, created by our CTO and co-founder Dharmesh Shah, inspired comments and compliments from partners, customers, industry experts, and competitors alike. The deck itself is remarkable, but to me what’s more important than the document is the degree to which we practice what we
In Good Company: How Company Culture can be a Competitive Advantage Read More »
By Ari Rabban The biggest brands in the world become what they are with the help of one elusive ingredient: customer loyalty. In a world over-saturated with scattershot marketing messages, successful companies take the time to truly get to know their customers — their motivations, fears, ideas, and priorities — and tackle customer service with
How to Create a Customer Service Culture on People Power Read More »
A survey on women in finance conducted by Financial News revealed that the fight against gender imbalance in the workplace is growing stronger, but familiar obstacles and issues remain. When women still think gender discrimination exists in the workplace and so many report having personally experienced discrimination, it’s evident that businesses need to work toward
How Businesses Can Establish and Maintain Workplace Equality Read More »
We often talk about organizational change like inertia. We assume that the plans we put into motion will continue in motion unless they’re otherwise affected by some outside force. But the truth is, organizational change is more akin to entropy. Even without the influence of outside forces, our processes tend to move toward disorder unless
How to Overcome the Anxiety of Change with Organizational Empathy Read More »
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