When Microsoft announced it was laying off 12,500 employees in a 1,100-word email, it inadvertently sparked a discussion on company communication. How can business leaders effectively communicate company changes to their staff? What is the protocol? Big or small, changes are changes, and they need to be reported to employees accordingly. By approaching discussions with factors like timeliness […]
Forbes: How to Communicate Change Read More »
In my previous post, I talked about the status of Big Data. In this post, I’d like to discuss some of the ethical issues we’re facing in the data world. We are at an interesting crossroads between data and culture. Today, we have the ability to collect and analyze large amounts of data (much of
Moving Toward a Code of Ethics for Data Read More »
Just as the “Indiana Jones and the Raiders of the Lost Ark” movies tell the stories of ancient relics that give their handlers power, so, too, can innovation give companies great power and a sense of command. From failure to organization, the problem solving of the Indiana Jones character provides insight on business innovation. In the first post of the
Forbes: Indiana Jones: hero, archaeologist, and…innovation entrepreneur? Read More »
Being the top dog in an industry can bring previously unknown rewards and accolades, but how close to the sun can you fly before your wings fail? Many companies are guilty of the “Icarus trap” because they begin believing their own hype. This active inertia can lead to overconfidence and an insular perspective. As a result, many businesses
Forbes: Don’t Believe the Hype Read More »
Free donuts can only accomplish so much. Sure, they’re tasty, and the sugar rush can help you make it through the next 30 minutes, but are they really boosting company culture or just your blood sugar? If you want to see a real difference in your company, you don’t have to wait for your CEO or department head
Five Ways To Change Your Company Culture Read More »
I’m definitely not the first person to say this, but the term “Big Data” is significantly overused. In fact, Big Data has become a catch-all phrase for anything related to data analysis, (regardless of whether it actually involves data sources commonly associated with Big Data). In some ways, a lot of people probably think they
Big Data, Small Data, and Everything In Between Read More »
How invested are you in your company’s core values? While some businesses might switch their values at the drop of a hat if it means more revenue, those that maintain consistent values ultimately benefit from their dedication to a vision. The marketplace can, however, demand that businesses develop interim values to address possible shifts. Your business needs to
Forbes: Why Pivoting Shouldn’t Influence Your Company’s Core Values Read More »
Given what I’m about to write, this blog should be a hero story about a frustrated exec who uses storytelling to transform disinterested employees into faithful followers…. Maybe next time. For now, what I will say is that THE common thread we’re hearing across clients and industries is an interest in learning to tell stories.
Stories Are Having a Moment Read More »
Many self-help programs try to help you achieve a state of equilibrium. You can align your chakra. You can balance your chi. You can even achieve inner peace. But what does all this equilibrium do for your business? Businesses that try to achieve equilibrium have become our modern dinosaurs. Technology and customer preferences are evolving so rapidly that
Forbes: Today’s Leaders Must Learn To Thrive In Disequilibrium Read More »
Focus Groups are a key component of an OD consultant’s world. The term might conjure up images of marketing research studies with tables of lively customers discussing a new soda flavor. In our world, where we use them to gather qualitative insights into organizations, they tend to look a little different. Whether I’m assessing an
The Tyranny of Focus Groups: We’ll Take the Heat For You Read More »
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